Dubai, UAE
Gazprom Technology marketplace for resource extraction
Years
2019-2020
Role
UX/UI designer
Scope
Gas&Oil, B2B
Context
Gazprom NTC is the research division of the largest oil and gas company in Russia. It develops solutions in the field of resource extraction and collaborates with universities and technology providers. To simplify this process, a technology platform was created.
Problem
Previously, technology searches happened through meetings or email exchanges between a Gazprom NTC department manager and a technology owner. The process was one-sided: owners couldn’t directly reach the right manager and depended on whoever contacted them first — often not the right match. The chance that the information would be passed on to other departments was low.
Task
Design a unified platform where Gazprom-NTC department managers and technology owners can post requests and offers. For accurate solution matching, the system uses AI-powered filters that process detailed information about the technologies.
Use Gazprom’s Consta design system to ensure visual and functional consistency with the company’s other products.
What I've done
Identified user and business needs
Segmented users and uncovered their motivations and pain points
Designed the user flow, aligned it with the client and development team, and made necessary adjustments
Studied the Consta design system
Sketched out interface ideas
Built layouts using design system components
Handed off the work to developers and conducted a design review
User segmentation
Department manager
A Gazprom-NTC department employee, acting as a technology requester. Their goal is to find the right solution for a project to ensure its successful implementation and goal achievement.
Technology owner
A representative of a partner company or university — the technology owner. Their goal is to develop and sell a solution that aligns with the requester’s objectives.
User flow of a tech search scenario
User Scenario: “Gazprom-NTC Department Manager”
An user logs into the platform and uses filters to search for a suitable technology that meets the needs of their project.
Solution
Beginning of the scenario
The user is a Gazprom NTC department manager, logged into their personal account. Their task is to find a suitable technology for a new project using the platform’s filters and search system.
The user navigates to the section with all available technologies provided by universities and partner companies.
The user clicks on “Filters” to narrow down the selection and find the most relevant technologies.
The user sets up standard filters and activates AI-powered filters: they select target industries, describe the technology based on the department’s needs, and upload project documents. This data helps the system find the most relevant matches if the standard search doesn’t return results.
The user starts the search using the configured standard and AI-powered filters.
The user reviews the search results, selects one of the technologies, and explores its description, specifications, and related materials.
End of scenario.
The user sends a request to the technology owner, after which the discussion of potential collaboration continues in private messages on the platform.
Additional screens
No results
If no results are found based on the selected filters, a screen appears with a message indicating that no suitable technologies were found. The user is prompted to adjust the filters or create a new request for the needed technology.
Technology request form
If the user decides to create a technology request, some fields in the form are automatically filled based on the previously selected filters. This simplifies the process and saves time.
The user reviews the auto-filled data, makes edits if needed, and completes the technology request form.
After the request is submitted, it goes through a moderation process. Once approved, the technology card becomes available for viewing by partner companies and universities.
